Securus Technologies is a leading telecommunications firm that offers outstanding technology solutions to correctional facilities in North America. The products that are provided by the company are used in prisons for investigations, public safety, monitoring, and corrections. In 2016, the company released some comments that it was getting from several clients who used its technology in solving and preventing crimes. Securus has been receiving emails and formal letters from different prisons that it serves across the United States. The comments that it has received are mostly from various officials who have been put in charge of ensuring that the incarceration environment is safe for all inmates.
According to the Securus Technologies CEO, Rick Smith, the company creates a new technology that can be used in preventing crimes in the correctional facilities every week. He said that the firm had been appreciated through thousands of emails and letter for its role in keeping inmate, parolees, their families, and the rest of the society safe. Smith believes that the company is devoted to developing highly secure products.
The clients who wrote to Securus Technologies had different reasons to thank it. One of them said that the safe phone call service that it offers enabled the correctional facility to secure a search warrant for a corrupt official. This assisted the prison in arresting the employee for offering inmates access to contraband items. Another letter that the firm received thanked it for helping in monitoring calls that had information about threats, access to cell phones, inmate alcohol use, selling drugs in prison, money transfers, and shots being fired.
Many other users of Securus Technologies products thanked it for its support in investigations and monitoring to ensure safety in prison. The company has more than 3450 clients that are located across North America. Other services that it offers include incident management, investigation, inmate self-service, biometric analysis, and emergency response.